your privacy
Privacy Policy
Last updated: May 2026
Overview
At CatioCoops we are committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding that data. We do not sell your personal information to third parties — ever.
Who we are
This website is operated by MoMousa Trading, company number 35-2829863, registered at 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA. For all privacy-related inquiries please contact us at support@catiocoops.com.
What data we collect
We collect personal data only when necessary to process your order, provide customer support, or improve your experience on our website. The data we may collect includes:
Personal details
Full name, email address, phone number
Shipping details
Delivery address, city, state, zip code
Payment details
Processed securely via Shopify Payments — we never store card data
Usage data
Pages visited, browser type, device, IP address, referral source
Communications
Emails or messages you send to our support team
Marketing preferences
Whether you have opted in or out of promotional emails
How we use your data
Process and fulfill your order — including shipping and delivery
Send order confirmation, tracking updates, and support communications
Respond to your customer support inquiries promptly
Send promotional emails if you have opted in — you can unsubscribe at any time
Improve our website, products, and customer experience through analytics
Detect and prevent fraudulent transactions and unauthorized activity
Comply with applicable legal obligations
Who we share your data with
We do not sell your personal data. We share it only with trusted third-party service providers who assist us in operating our business — and only to the extent necessary:
All third-party providers are contractually obligated to protect your data and may only use it for the specific purpose for which it was shared.
Cookies
Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. The types of cookies we use include:
You can manage or disable non-essential cookies through your browser settings at any time. Disabling cookies may affect some website functionality.
Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. All data transmitted between your browser and our website is encrypted using SSL/TLS technology. Access to personal data within our organization is restricted to authorized personnel only.
Data retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Order data is typically retained for 7 years for tax and legal compliance purposes. You may request deletion of your data at any time subject to legal retention requirements.
Your rights
You have the following rights regarding your personal data. To exercise any of these rights please contact us at support@catiocoops.com:
Right to access
Request a copy of the personal data we hold about you
Right to correction
Request correction of any inaccurate or incomplete data
Right to deletion
Request deletion of your personal data subject to legal obligations
Right to opt out
Unsubscribe from marketing emails at any time via the unsubscribe link
Right to portability
Request your data in a structured, machine-readable format
Right to restriction
Request that we limit how we process your personal data
Children's privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data please contact us immediately at support@catiocoops.com and we will delete it promptly.
Governing law
This privacy policy is governed by the laws of the State of Wyoming, United States. By using our website you consent to the collection and use of your information as described in this policy.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. All changes take effect immediately upon posting. We encourage you to review this page periodically. Your continued use of our website following any update constitutes your acceptance of the revised policy.
Contact us
Phone and whatsapp
+1 (313) 944-9723Customer support hours
Mon – Fri, 8:00am – 5:00pm (EST)
Response time
Within 24 hours